iphone_call_failedDesigning great applications really is about putting yourself in the shoes of your users.

Here is another neat example of a team going the extra mile. What happens if I lose my mobile phone connection in the middle of a call (e.g. while passing through a tunnel)? With my Palm Treo I would just end up on the home screen, having to got to recent calls to dial the number. >> more…

coffeeI know, it looks a bit obsessive. But here is another great example of a not pointing friendly user interface. We found this on a coffee maker outside our meeting room in the most excellent and recomendable ”Schlosshotel Mondsee” in… yes, Mondsee, Austria. >> more…

elevator_panelWhy are good user interfaces so hard? I guess it has something to do with putting yourself in somebody elses shoes. Something that engineers by nature are known not to be very good at – so we should not expect it from them. That’s why we have two dedicated interation designers here at conject.

One of my favorite anti-pattern is to put explanations into user interfaces instead of creating an interface that guides the user to the desired action. Witness for example this panel in the elevator at Munich airport. Clearly it feels natural for a lot of people to point to the destination they want to go to, rather then pointing to the floor number next to it. >> more…